Workplace Innovation at the ATO

Colette Woodford, Secretary actKM and Director Adept KM, is promoting an interesting event tomorrow (Tuesday 5th April) in Canberra:

What? Understanding & Applying 'Workplace Innovation' Through Design In The ATO
Who? Grant Brodie
When? Tuesday 5 April 2005, 5:30-7pm
Where? National Library of Australia - Main Conference Room 4th floor.
How much? $4 donation for wine and cheese.

Australian public sector organisations like the Australian Taxation Office (ATO) are complex, adaptive social systems that grow their capability to effectively respond to change through the knowledge they create, the processes for sharing information and knowledge, and the relationships that develop among those who work and learn in them.

The key knowledge elements of people, process, technology and content have a vital role to play in enabling organisations like the ATO to meet outcomes set by Government. This presentation draws on recent research that explores some of the factors that drive innovation in the workplace and that helps maximise the impact of information in organisations.