Thursday, 13 October 2005

Slides from knowledge sharing technologies - pitfalls and risks at UTS

Last night I tag teamed with Cris Townley to present a guest lecture to a UTS MBA class on managing knowledge. My presentation covered the pitfalls and risks associated with knowledge sharing technologies - the slides are available to download (PDF, 241KB).

BTW Because I try to avoid Death by PowerPoint don't expect to find everything I said and what the class discussed in these slides - I suggest you check out these case studies on Ernst & Young to supplement the slides. We also made good use of some cartoons to point out both the challenges and hype associated with KM technologies. I also highlighted how the typical data -> information -> knowledge paradigm is a flawed concept that can result in knowledge sharing technology failure.

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2 comments:

  1. Hi James, thanks for posting your presentation. I particularly like the delineation between collaboration software and social software. I didn't realise Clay Shirky was a key source. I love his essays. Can you point me to the 2002 article you mentioned?

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  2. Sorry Shawn, it wasn't an article reference. It has been said that Clay helped popularise the term "social software" by holding a social software summit in 2002 (I think they may be referring to this event). However, he does define social software in this 2003 article, A Group Is Its Own Worst Enemy.

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