Monday, 30 May 2005

Industry Update No.4: TeamFrame from Crux Cybernetics

Talking to Maarten Tentij, Managing Director of five-year old Sydney-based software developer Crux Cybernetics, is a refreshing change - rather than diving into TeamFrame's features and functionality, Tentij's initial focus is on business outcomes and how technology can support service delivery.

TeamFrame meets this objective by helping organisations to connect planning to action by providing an online work and resource management solution that is flexible and responsive to change in dynamic service industries. In this way processes can be captured in templates and workflow but adjusted to meet new need demands or situations. It is then possible to build common best practice standards over time.

By using TeamFrame's reporting tools, organisations can retrospectively mine past projects to look at what is and isn't working. From this perspective TeamFrame also helps organisations to manage risk by picking up on issues before they become problems.

The functionality of the TeamFrame application is built around what Tentij calls the the Optimal Practice Methodology (PDF).

The actual application is provided as a hosted ASP service using the resources of ac3 at the Australian Technology Park (where Crux Cybernetics are also based). Users access TeamFrame using a Web browser and Macromedia Flash is used to provide a rich user interface. It is suitable for small teams and large organisations - for example it has been used by a small software development company as well as the marketing department of a financial services organisation. The software was successfully deployed at international financial giant HSBC in 2004 to manage its outsourced IT work.

In recent news, Crux Cybernetics used CeBIT last week as an opportunity to announce the release of TeamFrame version 3 with the following new features:

  • File Attach and Share for Teams (FAST - an easy way for project participants to securely access and share project files, no matter where they are)
  • Cross-company project sharing
  • Custom risk management
  • Expense reporting

BTW You can also check out an exclusive Chief Technology Solutions article on the TeamFrame portal, title The Sum is Greater than the Whole, that looks at the role of trust and technology in effective collaboration.

Disclaimer: Information on this site is of a general nature. Please seek advice for specific circumstances. Unless otherwise stated, please assume that I have no commercial relationship with the vendors or products discussed.

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