CNETAsia.com report on some comments from Gartner about the importance of embracing collaboration tools such as instant messaging, blogs, wikis. Gartner say that:
- These collaborative tools are already prevalent because people have been very adaptable to these technologies, except in places where the organization does not understand their business value and impact.
- Companies have to tread a fine line between managing new tools that improve work productivity, and limiting the number of new technologies the IT department needs to deploy and manage. Otherwise, they could face disruptions if their IT infrastructure is not flexible enough to adopt these new applications.
Tags: collaboration
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