I was reading a requirements document the other day and the old “we want Google-like search” raised it head again.
I’m not sure why we need to keep saying this, but it is generally accepted in the information management community that a Google-like search is neither desirable nor achievable in a complex enterprise environment.
Anyone that claims they can implement a Google-like search is setting unrealistic expectations (unless of course we’re talking about a very progressive Enterprise 2.0 organisation).
BTW This is a distinct argument from the questioning the suitability of Google’s search appliances – in my experience where I have seen them fail in practice its due to the implementation approach and an expectation of “plug and play”, rather than the technology itself.
Or am I wrong?