The NSW Attorney General reports that the use of videoconferencing in the NSW justice system is increasing and saved an estimated $6.5 million in remote witness and prisoner transportation costs during the last financial year. Bearing in mind that in this example videoconferencing is being used in a specific context for specific purposes, I think generally speaking this reflects that collaboration and communication technologies like this can have the most impact when they become routine, rather than being the exception.
Tuesday, 23 September 2008
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