Thursday 14 June 2007

What do hampsters know about email?

I found this new book on managing email today, called The Hamster Revolution, co-authored by the guy behind the One Minute Manager and a co-author of Who Moved My Cheese?

Now I'm a little biased because I'm not a real fan of the Who Moved My Cheese? style, but there are still some good ideas in this book. Probably the best is their COTA (Clients, Outputs, Team and Administration) model that provides a folder scheme and prioritisation method for filing email (and other documents).

However, the Who Moved My Cheese style makes it very simplistic and I think the main criticism I have while flicking through this book is that it doesn't appear to address what I consider to be one of the fundamental issues of information overload, selecting and using the right communication tool for the job. However, it does at least take you through a process of looking at how well your team uses email, which is another issue I consider important.

BTW If this book doesn't suit your needs or you are looking for additional ideas, there is plenty of free advice and tools on this topic out there including my own article on the subject.

1 comment:

  1. First of all, thanks for your excellent advice on this blog!

    I have read The Hamster Revolution too and i have to admit that it saved me lots of time. I agree that the COTA organizational system is amazing. I have a friend at HP who took their course and loved it.


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