With so much going on this week its difficult to know where to start, but I'm going to be selfish by talking about myself first! You might remember that a few years ago I wrote an article for the IHRIM Journal about HR Self-Service. Well I've finally made a copy available for download in my articles archive - the full reference of the original article is:
Dellow, J, 2005, 'Beyond HR Self-Service (PDF, 127KB): Empowering Staff While Creating Social Capital in Virtualized Organizations', IHRIM Journal, Vol. IX, No. 4, pp.18-20.
While you are there you might also to have a look the related, but much shorter, piece I wrote even earlier called Empower customers with self-service, not automation (PDF, 77KB).
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