- The main reason affecting the choice of a wiki clearly is the simplicity of use and implementation. The expense is only a very small factor.
- The main problem is the lack of participation of the intended users. Almost half of the participants had to deal with this problem at least temporarily. Thus the encouragement of the employees is an important item to add to the success of the wiki.
Interesting that previously we have heard from the Motorola experience that a bottom-up implementation was easy to achieve. However, this survey suggests that this may not be the experience for everyone.
BTW I'd also like to extend my thanks to Tim Bartel for his efforts and for sharing the results.
Tags: Enterprise 2.0, Enterprise Social Software, Tim Bartel, Wikis