Inaccurate Web

I've had a bit of Wikipedia moment this last week while trying to research a problem with my Palm TX resetting itself. Of course one of the first things I did was check out the user forums on the topic. But if I had believed all that I read online it really would have been quite misguided.

As it turned out, the Palm TX uses a different type of memory from past models meaning there can be incompatibilities with older software, causing it to reset. And yes, I had simply moved a lot of old software from my old Palm and added some more without appreciating the consequences.

However since resetting the Palm completely (a "hard reset") and being a bit more careful with what I install it has been trouble free so far (fingers crossed).

Unfortunately the message I was getting from the forums was that the TX was a flawed piece of hardware. Eventually I discovered some support advice from Palm, but it was hard to find since I was searching for a solution based on symptons.

On the positive, there is some helpful user generated advice out there, such as some user generated compatibility lists (Palm Focus and Palm Facts) - however, even these should not be take as fact. So, the lesson is clear - social software is great, but when it comes to accurate content it still remains a case of buyer beware.