More from Tom: Why Office Design Matters

Following on from Tom Davenport's special presentation for the NSW KM Forum, you can read an excerpt from his new book on the HBS Working Knowledge site that discusses his thoughts on the link between the physical work environment and knowledge worker performance.

Davenport comments that while there "is a good deal said about this topic, but not much know about it". His own argument on the subject focuses on the observation that while knowledge workers prefer closed offices, they seem to communicate better in open ones.

If you enjoyed this, you might also enjoy some of Davenport's CIO magazine columns, such as Serenity Now!, Putting It All Together Again and Withering Heights.

PS While you're on the HBSWK site, also have a look at another article in the same edition that looks at the future impact pervasive high(er) speed broadband access is going to have.

Tags: knowledge management, tom davenport