tag:blogger.com,1999:blog-10124852.post602122053152600323..comments2023-03-17T22:02:34.195+11:00Comments on This is the old ChiefTech blog...: Managing a multi-generational IT workforceJames Dellowhttp://www.blogger.com/profile/11816163470369202593noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-10124852.post-81893005748361970192008-03-05T14:51:00.000+11:002008-03-05T14:51:00.000+11:00One of the issues is defining 'technology' or 'soc...One of the issues is defining 'technology' or 'social network users' by age. It's more of a way of thinking; for example, some people can get into collaboration without face time, while others need face time (if only to put a face to a name).<BR/><BR/>A typical example of even the former, though, is the amount of face time people like you (and Scoble and Hugh Macleod and others) spend networking face-to-face at the various conferences you go to. <BR/><BR/>ANYONE (whatever their age) in a support role (IT or otherwise) ends up needing SN tools (old or new) for communication with their customers. The driver behind this is that support costs have already been pared to a minimum, so there is little or no travel budget to travel to remote (i.e. 2 hours plus travel) customers.<BR/><BR/>Of course, the multi-generational workforce has other issues besides who can and can't use modern SN tools anyway; Jealousies and resentments over favouritism (perceived and otherwise). Use or otherwise of modern SN tools is just another way of forming a group (Golfers v non-Golfers, Tweeters V non-Tweeters, Call2Duty v Doom, etc).Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10124852.post-88278126876335335782008-02-20T05:17:00.000+11:002008-02-20T05:17:00.000+11:00That's a great point. Do you think that the E2.0 s...That's a great point. Do you think that the E2.0 stuff is really a generational thing? <BR/><BR/>I love the term "Forging Knowledge Links". Next time someone asks me what I'm working on, I'm gonna say that. :)Anonymousnoreply@blogger.com