tag:blogger.com,1999:blog-10124852.post3211062823857364597..comments2023-03-17T22:02:34.195+11:00Comments on This is the old ChiefTech blog...: Social Productivity: A strategic choice or Web 2.0 revolution?James Dellowhttp://www.blogger.com/profile/11816163470369202593noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-10124852.post-1136994072456456042008-05-08T01:31:00.000+10:002008-05-08T01:31:00.000+10:00I think Dennis and Gordon make a good point. Socia...I think Dennis and Gordon make a good point. Social technologies are everywhere from storing your family pics, to watching a funny video to finding out the real news behind the headlines. More than just Gen-Y, there is a culture shift taking place. An epidemic of sorts I think. I realised it tonight at my son's Year-7 orientation meeting where the stodgy old principle ended the evening with the most enthusiastic rant about the school Moodle. Amazing! I nearly had tears in my eyes :-)<BR/><BR/>Notes was a huge step forward technologically, however my vote is on quiet revolution. Rich, easy to use, always available tools do more than give a new technology platform. They seem to alter the fabric of an organisations culture in ways that systems of the past only just touched on.<BR/><BR/>Oh, and a mate of mine just left a Canadian company to return to Australia and family. He had put quite a bit of personal knowledge into the Notes database there and lamented about while the system works collaboratively, it really is still just a big fat file with all the old drawbacks of same.<BR/><BR/>Stuart French<BR/>Melbourne, VictoriaStuart Frenchhttps://www.blogger.com/profile/05356198905943065166noreply@blogger.comtag:blogger.com,1999:blog-10124852.post-45006011984563295402008-05-02T12:07:00.000+10:002008-05-02T12:07:00.000+10:00Thanks for the interesting comments everyone. I ag...Thanks for the interesting comments everyone. I agree that the consumer experience of Web 2.0 is a key factor in adoption, however I think there are still some barriers to overcome that we can see in the ABS experience - nothing that can't be overcome, but probably of question of if, when and how. What I find interesting is that if an organisation decided it wanted to do this now, then really there isn't anything stopping them from a technology perspective but Web 2.0 should make it easier. So evolutionary or revolutionary?James Dellowhttps://www.blogger.com/profile/11816163470369202593noreply@blogger.comtag:blogger.com,1999:blog-10124852.post-46985840442307871352008-05-02T11:09:00.000+10:002008-05-02T11:09:00.000+10:00It's not an either/or. Its that users - especiall...It's not an either/or. Its that users - especially younger ones - are used to Web 2.0 UIs and experiences, and so they both use them in the enterprise when they can, and increasingly demand them in place of outmoded enterprise software. That drives change from the bottom up, while line of business people/marketing people (not IT people) are driving the strategic decision to go social from the top down.<BR/><BR/>As an aside, a source close to the ABS project told me that it "was and is one of the most unique and interesting Lotus Notes implementations ever."Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10124852.post-30802413799723985552008-05-02T00:46:00.000+10:002008-05-02T00:46:00.000+10:00In my experience, providing the tools is not enoug...In my experience, providing the tools is not enough. People need to be able to understand and use them. <BR/><BR/>The challenges for the old Lotus tools and the current crop of collaborative tools are similar. People who have learned their behaviors through using single-user and file-exchange-oriented tools are reluctant to give them up for the benefits they can't appreciate of collaborative tools. <BR/><BR/>An important difference between then and now, though, is that more social and collaborative tools have evolved and are being used outside the enterprise, and people inside the enterprise are beginning to see the advantage of bringing them in. Plus, today's technology is a whole lot more attractive and easy to use.<BR/><BR/>Dennis D. McDonald<BR/>Alexandria, Virginia USA<BR/>http://www.ddmcd.comDennis D. McDonaldhttps://www.blogger.com/profile/09380077706521105704noreply@blogger.comtag:blogger.com,1999:blog-10124852.post-87050917694252777902008-05-01T23:18:00.000+10:002008-05-01T23:18:00.000+10:00I remember that case study! A few of my friends wo...I remember that case study! A few of my friends worked for the ABS, and as I recall, they weren't exactly enraptured with Notes. <BR/><BR/>The Adoption Problem seems to be at the core of all change. The easiest systems to adopt are the ones that don't require major deviation from the current ways of working. <BR/><BR/>Perhaps the main difference between then and now (with regards to Sam's point) is that people are now more familiar with the web in general - so using these social productivity tools doesn't require major deviation from "the way we do things around here"Anonymousnoreply@blogger.com